ThePiecycle by APK.

 

Delivering lunch 3 times per day Monday-Friday to our neighbors on Main Street, Santa Monica

EASY AS PIE (we hope!)

BACKGROUND

We wanted to make it as easy as possible for our busy friends on Main Street to get their lunch – so we created a simple, last minute, ordering and delivery system.

We are doing it on a trial basis now – only on parts of Main Street – and then plan to roll it out to a bigger geographic area early in 2016.

We apologize in advance if there are a few bumps in the process – but we will try and make it work as smoothly as possible.

 

FAQ’s

WHEN WILL IT START? Its a Beta Test in Jan/Feb

We will commence  a trial later in January 2015, - probably the third week - and it will run a few weeks

We will try one section of Main Street first - then another section, then add other sections - testing and learning

If that works well, we will expand service to other areas, and with necessary tweaks.

HOW DO WE PARTICIPATE?

IF YOUR COMPANY IS ON MAIN STREET, AND WOULD LIKE TO BE PART OF THE TRIAL- PLEASE EMAIL US  thepiecycle@aussiepiekitchen.com

HOW DO I ORDER?

(A) Fill out the easy order form – with the 7 key pieces of info.

·      WHO you are

·      WHERE you are

·      HOW you will pay (only CC)

·      WHEN you want it (3 preset daily delivery times – or a special delivery)

·      WHAT you want (PIES, SIDES, DRINKS, LAMINGTON)

·      HOW you want it served (stacked or separated)

(B) TAKE A PICTURE OF YOUR ORDER WITH YOUR CELL PHONE AND EMAIL IT TO US aussiepiekitchen@gmail.com – OR DROP IT IN THE STORE


WHEN CAN I ORDER?

(NOT YET!!! Starting in January 2016)

We are taking orders up to 30 minutes before the bike departure times.

You cannot order more than 24 hours in advance.

 

WHEN ARE THE BIKE DEPARTURE TIMES?

·      BIKE 11 is at 11.00 AM (last orders at 10 30 am) M-F Only

·      BIKE 12 is 12 .00 NOON (Last orders at 11 30 am) M-F Only

·      BIKE 1 is at 100 PM (Last Orders at 12 30 PM) M-F Only

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WHEN WILL MY LUNCH BE DELIVERED?

We are confident?/ hopeful !! /anticipating that all lunches will be delivered by 45 minutes after departure times, specifically,

·      BIKE 11  All orders will be delivered by 1145 am

·      BIKE 12  All orders will be delivered by 12 45 pm

·      BIKE 1  All orders will be delivered by 145 am

HOW MUCH DOES IT COST?

All our food and drink prices are the same as in store at APK.

There will be a 99 cent delivery fee added to every meal – even if there are multiple orders to the same address. 99 cents PER order.

WHERE IS IT DELIVERED?

Your lunch will be delivered to the address requested. It will be a quick drop process, so please have someone there and ready to receive.

DISCOUNTS

We will NOT be offering the Main Street nor punch card discount to delivered food.

HOW DO I PAY?

Complete your CC information on the order form.

We will charge your card – including a 99 cents per lunch delivery fee.

We will provide a printed receipt with your lunch.

At this stage we are not emailing receipts.

 

IS IT THE FULL MENU – OR A LIMITED MENU?

For now it is a limited menu, as per the initial order form.

The items we are offering are however our most popular items.

 

CAN I GET COFFEE DELIVERED?

No we do not offer delivery coffee.

 

WILL DELIVERIES BECOME UNAVAILABLE?

YES we expect so - ThePieCycle can only hold a certain number of meals in one trip.

Please order as early as possible - up to day before.

ThePieCycle can only hold a certain number of meals in one trip.

If your lunch will not fit on your requested delivery – we will call you and tell you in advance of the bike leaving.

You can then decide to cancel – or get on the next bike

 

PROBLEMS with ANYTHING

if it is am mediate problem, please call the shop on 310 399 0 743 and tell us what’s up and we will try and fix it.

If it is a more general problem or suggestion, please email us at suggestions@aussiepiekitchen.com

Again, our sincere apologies in advance :-(

 

WHAT WILL CHANGE?

Probably a lot will change as we learn and get bugs out of the system.

Please email us your feedback at ThePieCycle@aussiepiekitchen.com

 

Thanks for giving us a try

 

APK. Fork-in great lunch, delivered by ThePieCycle.

 

 

 

 

 

 

 

 

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